Here are answers to some frequently asked questions. We hope this helps you resolve your concerns quickly and efficiently. For more specific inquiries, please feel free to contact us directly.
We provide a comprehensive range of LED displays, including high-resolution indoor fixed screens, outdoor fixed installation displays, flexible rental solutions for events, and custom creative shapes to meet unique visual demands.
Our LED displays are designed for long-term use, with an average lifespan of over 100,000 hours. Proper usage and environmental conditions help maximize longevity.
Yes. We specialize in flexible and creative LED solutions, including curved displays, circular screens, and unique 3D structures. Our engineering team works with you to bring custom visual concepts to life.
Yes. We offer comprehensive support, which can include professional on-site technicians for installation, operation, and troubleshooting to ensure a seamless experience during your event.
We require a deposit to confirm your booking, with the remaining balance due before delivery. Specific terms will be outlined in our proposal and contract.
Requirements differ by product and venue. Key considerations include power access, structural support for weight, and a suitable installation surface. We conduct site surveys for fixed installations and provide detailed setup guides for rentals to ensure a smooth process.
Warranty is 2-3 years normally.Our products come with a warranty that covers manufacturing defects. We also offer reliable after-sales support, including maintenance services and access to spare parts for fixed installations to ensure long-term performance.
Our outdoor products are tested to operate reliably in a wide temperature range. For extreme climates, we can recommend specific models with enhanced thermal management systems.
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